Shipping policy

At Shanti Puja Sangrah, we take pride in delivering your orders safely and on time. Please read our shipping policy to know how we process, pack, and ship your products.

🚚 Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

📦 Shipping Time & Delivery

We offer PAN India delivery through trusted courier partners.
Estimated delivery time:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
Delivery times may vary based on your location, festive season rush, or unforeseen courier delays.

📍 Shipping Charges

We offer FREE SHIPPING on all prepaid orders above [₹ 499].
For orders below this value or for COD orders, a minimal shipping fee will be calculated at checkout.

🔒 Order Tracking

Once your order is shipped, you will receive a tracking ID via email or WhatsApp.
You can track your order status anytime through the link provided.

📦 Packaging

All products are securely packed to ensure they reach you in perfect condition.
For delicate items like handmade embroidery dresses, pagdis, malas, or pooja items, we use extra protective packing.

🛑 Incorrect Address

Please make sure your shipping address and contact number are accurate at the time of placing your order.
Shanti Puja Sangrah will not be responsible for non-delivery due to incorrect address or phone number.

🕉️ Delays

In rare cases like natural calamities, strikes, or government restrictions, delivery might take longer than usual. We appreciate your understanding in such situations.

ℹ️ Questions or Support

If you have any questions about your order or shipping status, feel free to contact us:
📧 shantipujasangrah003@gmail.com

Thank you for choosing Shanti Puja Sangrah for your devotional and festive shopping! 🌸